On September 9, the AI ride-hailing service jointly built by CaoCao Mobility and Doubao officially launched in Beijing, Hangzhou, and Suzhou, further connecting AI interaction with mobility service fulfillment. When users inquire about destinations, local lifestyle information, etc. within Doubao, they can directly obtain travel plans and connect to subsequent vehicle services. This exploration extends AI applications from information inquiry to actual travel processes, and also provides new scenarios for CaoCao Mobility to improve its Robotaxi Commercialization Platform and expand smart mobility service entry points.
The change brought by this service lies not only in the forward shift of the ride-hailing entry point, but also in the recognition of travel needs and the matching of service resources. After users put forward requirements such as ample space and pre-trip ventilation, the system can match corresponding models such as premium cars and intelligent “Da Bai” vehicles; for needs of wheelchair users and people with reduced mobility, CaoCao Mobility is also piloting accessible service recommendations in parts of Suzhou and Hangzhou. AI thus participates in model selection and service matching, enabling the mobility platform to respond more directly to users’ personalized needs.
AI interaction further extends to vehicle control. Leveraging the intelligent vehicle control capabilities of CaoCao Mobility’s customized vehicles, users can preset driving routes, air-conditioning temperature, ventilation modes, and music preferences in the Doubao conversation interface, allowing vehicles to make corresponding preparations before pickup. Combined with the recording and reuse of user preferences, AI services gradually connect demand understanding, vehicle preparation, and actual fulfillment.
From a platform capability perspective, the launch of AI ride-hailing is not an isolated functional attempt. CaoCao Mobility has applied AI technology to intelligent dispatching, operational management, and safety risk control, and is exploring the collaboration between AI agents and intelligent capacity resources. As Chinese robotaxi leading players, CaoCao Mobility is promoting the extension of AI capabilities from internal platform operations to the user service end, exploring the linkage between user interaction, vehicle control, and capacity dispatching.
As of June 30, 2026, CaoCao Mobility’s service network covered 215 cities across China, with over 1.9 billion travel services completed cumulatively. Currently, the company has deployed over 200 second-generation Robotaxis. The urban service network, vehicle management, and platform dispatching capabilities provide an operational foundation for the expansion of smart mobility services and create conditions for future Robotaxi services to access more user entry points.
In terms of Robotaxi product and operational system construction, CaoCao Mobility continues to advance the R&D of natively developed Robotaxis. Eva Cab is China’s first natively developed purpose-built Robotaxi, adopting a no-front-passenger-seat, steering-wheel-free design and developed for autonomous driving mobility scenarios. The CaoCao Mobility customized version will enter mass production in 2027. According to the plan, the company aims to cumulatively deploy 100,000 Robotaxis by 2030. The world’s first Green Intelligent Mobility Hub that has been put into operation integrates functions such as automated energy replenishment, cleaning, preparation, and intelligent dispatching to support large-scale autonomous driving fleet operations.
Overseas markets are also an important direction for the company’s robotaxi commercialization. In 2026, CaoCao Mobility cooperated with the Abu Dhabi Investment Office and advanced cooperation with K2 Group and May Mobility to explore business opportunities in the Middle East and other overseas markets. The simultaneous advancement of domestic AI mobility services and overseas Robotaxi layout demonstrates that the company is exploring commercialization pathways from multiple links including product R&D, platform operations, and user reach.
From the launch of AI ride-hailing to the construction of Robotaxi vehicles and supporting operational systems, CaoCao Mobility is expanding the service boundaries of its smart mobility platform. AI entry points help connect user needs with existing mobility resources, while Robotaxi products, intelligent dispatching, and the Green Intelligent Mobility Hub constitute the supporting links for the deployment of autonomous driving services. For Chinese robotaxi leading players, how to further connect user reach, vehicle operation, and scaled operations will be an important issue for promoting the sustainable development of commercialization.